Create standard documentation for the Access Operations organization. Serve as a liaison for Access Operations and other network operations verticals. Serve as an escalation path for the Access Operations and Support Desk. Troubleshoot, diagnose and re mediate complex impairments. Proactively create technical solutions for unforeseen network issues. Evaluate current netwo

This posting has been extended beyond the initial anticipated closing date. JOB SCOPE Responsible for conducting data analysis and maintaining scalable, robust, and accurate systems designed to support data operations, including applications, reporting, analytics, and data science. Implement utilities to assess data quality, integrity, accuracy, and completeness. Deliver

Primary liaison between the Customer Premises Equipment (CPE) teams and all other partners in the business to facilitate the tracking, management, deployment, and post deployment quality analysis of new firmware, products, and features to customers. DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. P

Responsible for the implementation of approved network architecture and designs Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations. Evaluates new products, performs network problem resolution. Assists in the development and documentation of technical standards and impl

Design, architect, implement, and optimize data feeds to support video reporting. Ensure that designs enable code to be sound and robust for future work. Collaborate with, support, and train team members. Validate ETL and ensure data accuracy. Manage code deployments. Enforce and help establish, coordinate, and implement Charter's new video products and features. Triage d

Provide project management support for Network Operations Generate high quality project communications that provide operational visibility to the business unit. Be a change agent, driving tasks, milestones and deliverables such that projects are delivered successfully. Facilitate communication between business unit and Network Operations from initial requirements to final

Develop and evaluate emerging technology on a team that specializes in Wireless Radio Access Network (RAN), 5G/6G architecture, DOCSIS, and converged wireline and wireless infrastructure and products. Evaluate and develop software architecture, platforms, tools, and processes necessary to demonstrate proofs of concept for advanced technologies. Perform engineering activit

Monitor alarms and tools to verify potential outages or utilization issues. Prioritize, respond, and resolve incidents identified in ticketing queues within expected SLA. Track work via updates within the remedy ticket system. Troubleshoot and implement CORE Networks, Backbone Networks as well as Optical networks with an emphasis on OSI Layers 1 4. Create Method of Proced

Are you responsible and goal driven? Are you independent and enjoy working outside? Does this sound like you? If so, then Maintenance Technician may be the role for you. BE A PART OF THE CONNECTION At Spectrum, we ensure the delivery of our internet services to more than 32 million customers nationwide. As aMaintenance Technician, you will be playing a direct role in keep

Ready to manage a high performing team of Senior Account Executives? You can do that. Do you want to drive sales and exceed year over year growth expectations for the Carrier business? As a Key Account Director for Carrier at Spectrum Enterprise, you can do that. provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest br

Managing a team responsible for maintaining and supporting a host of applications and tools across Charter. Coach on a host of issues, including customer support, continuous improvement, and technical matters. Collaborate with customers for the purposes of managing service queues and requests. Receive customer escalations on tool development. Attend customer meetings to a

Contribute to a team responsible for the activation and provisioning of mobile platforms. Write and execute test cases for large and complex features across multiple systems. Analyze user stories and acceptance criteria for the purposes of creating initial test designs. Perform as technical lead by planning, estimating, strategizing, workload designing, and test cases des

Support projects, systems, and issues of varying complexity relating to network planning, configuration, and optimization. Integrate communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations. Lead network planning, architecture, design, and engineering. Evaluate new products and perform

Start Date Sunday June 16 th , 2024 Provides basic customer support related to Charter services, including handling billing inquiries and payments. Employees in this role are responsible for establishing and maintaining professional and positive relationships with customers on behalf of Charter and ensuring issues are addressed consistently with company policies and pract

Develop, modify, enhance, test, unit test, and test automation systems to support existing and future engineer initiatives. Develop test reporting based on specific engineering requirements. Contribute to network offload from cellular data, using WiFi or CBRS (HMNO), including eSIM provisioning for HMNO and wearable devices. Build, test, and test automation services for m